The Office Arm

Answers back before the crew needs them.

Send the question and the sheet number. We draft the RFI, keep the register current and chase every review to a stamp.
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$500 per submittal register, then $75 per RFI or submittal, or included in Full Office and Enterprise

Request for information no. 14, architect and contractor names redactedRequest for informationRFI 017: Partition head at existing beamDate 09/14/2026 · Response required by 09/21/2026Cost impact: no · Schedule impact: possibleTo (architect)ProjectFrom (contractor)Spec 09 29 00 · Drawing A-301, detail 4 · Gridline CQuestionDetail 4/A-301 shows the partition head braced to the deck above. The existing W12 beam at gridline C sitsdirectly above the partition and prevents bracing to deck. Please confirm we may brace to the beam's bottomflange with clip angles at 48 in. o.c., per the attached sketch SK-014, or provide an alternate detail.Proposed solutionBrace to the bottom flange with L2x2x3/16 clip angles at 48 in. o.c., fastened with 1/4 in. self-drilling screws. No cost change.Framing at gridline C is scheduled for 09/23/2026; a response by 09/21/2026 holds the schedule.ResponseResponded byDateAttachments: SK-017 (1 page) · Photo, gridline C (2)Ball in court: architect · Log status: open · Days open: 0Prepared by The Office Arm · Reviewed 09/14/2026 · Page 1 of 1

Send what you have. Get the finished document.

You send

  • The contract drawings and the spec, or an invite to the Procore or Buildertrend project
  • The question from the field, as a text, a photo of the sheet or a voicemail from the super
  • The sub list by spec section, with a contact at each sub for product data and shop drawings
  • The submittal procedures in 01 33 00, the architect's review period and the transmittal form they want
  • The two-week look-ahead or the schedule, so the register carries a need-by date for every item
  • Supplier lead times for the long-lead items: switchgear, storefront, rooftop units, custom millwork

You get

  • Each RFI drafted with the sheet and detail, one question, a proposed answer and the cost or schedule flag
  • A submittal register built from Division 01 33 00 and each section's submittal paragraph, with need-by dates
  • Transmittals for product data, shop drawings and samples, in the architect's form, numbered by spec section
  • An RFI log and a submittal log with ball-in-court, sent dates, due dates and the stamp on return
  • Resubmittals with every reviewer comment answered in writing, logged as the next revision
  • A line in the daily note: what came back stamped, what is past due at the architect, what the crew waits on
Request for information no. 14, architect and contractor names redactedRequest for informationRFI 017: Partition head at existing beamDate 09/14/2026 · Response required by 09/21/2026Cost impact: no · Schedule impact: possibleTo (architect)ProjectFrom (contractor)Spec 09 29 00 · Drawing A-301, detail 4 · Gridline CQuestionDetail 4/A-301 shows the partition head braced to the deck above. The existing W12 beam at gridline C sitsdirectly above the partition and prevents bracing to deck. Please confirm we may brace to the beam's bottomflange with clip angles at 48 in. o.c., per the attached sketch SK-014, or provide an alternate detail.Proposed solutionBrace to the bottom flange with L2x2x3/16 clip angles at 48 in. o.c., fastened with 1/4 in. self-drilling screws. No cost change.Framing at gridline C is scheduled for 09/23/2026; a response by 09/21/2026 holds the schedule.ResponseResponded byDateAttachments: SK-017 (1 page) · Photo, gridline C (2)Ball in court: architect · Log status: open · Days open: 0Prepared by The Office Arm · Reviewed 09/14/2026 · Page 1 of 1
RFI, No. 017, 09/14/2026

4 steps, one of them a person.

Agents draft and compare. A person reads every line before anything leaves. You sign what needs signing.
  1. Step 1

    You send the question

    A text from the super, a photo of the sheet, or the spec section a sub submits against.

  2. Step 2

    Agents draft the RFI and the register

    The RFI carries the sheet, the detail, one question and a proposed answer. The register is built from 01 33 00 and each section's submittal paragraph.

  3. Step 3A person checks this

    A person checks it against the drawings

    The sheet and detail are confirmed and the proposed answer is read against the spec. The cost or schedule flag is set before anything goes to the architect.

  4. Step 4

    We send, log and chase

    It goes out in Procore, Buildertrend or by email, and onto the log with a due date. Past-due reviews get chased. Open items go on the two-week look-ahead.

Notes from the desk

Notes from the RFI desk

Most RFIs come back with a question instead of an answer for one of four reasons. There is no sheet or detail number, so the architect has to go looking. Two questions share one RFI, so one of them gets answered. There is no proposed answer, so the reviewer starts from a blank page. There is no cost or schedule flag, so the answer arrives as if it were free.

We check all four before an RFI goes out. Each one carries the sheet, the detail, one question and the answer we would give. The flag is set when the answer moves the price or the date. The RFI is then on record as notice. The change order request that follows cites it by number.

The register comes from the spec

The rule most often gotten wrong: the register is built from the spec, not from what the subs send. Division 01 33 00 sets the procedure, the review period and the transmittal. Each section's submittal paragraph lists what that trade owes: product data, shop drawings, samples, certificates, test reports. A sub's list is a starting point. The spec is the register.

Every item is numbered by spec section. 08 11 13-02 is the second hollow metal submittal, wherever it sits in the pile. Each one gets a submit-by date worked backward. Start from the day the material is needed on site. Subtract the lead time, the review period in 01 33 00 and the sub's time to prepare it. What is left is the submit-by date. It goes on the register and on the two-week look-ahead. A long-lead item with no submit-by date is a late item with a start date nobody wrote down.

Reading the stamp

Four stamps come back, and each one means something different for the purchase order.

  • No Exceptions Taken. Release the order. The sub fabricates to what was submitted.
  • Make Corrections Noted. Release the order with the corrections made. No resubmittal, unless the stamp asks for one for the record.
  • Revise and Resubmit. Nothing is ordered. The sub answers every comment and it goes back through the same review period.
  • Rejected. The product or the drawing does not meet the spec. A different product goes in, or a substitution request goes in first.

Two mistakes repeat. A sub reads Make Corrections Noted as a rejection and waits for a clean stamp that will not come. Or a sub orders on Revise and Resubmit because the comments looked minor. The stamp goes to the sub the day it lands, in writing, with what it means for the order. And one rule from the A201 that gets forgotten: the architect's review checks the design intent. It does not relieve you of dimensions, quantities or coordination with the other trades. A stamped shop drawing with the wrong field dimension is still your wall.

When the answer costs money, or the review runs late

An RFI answer that adds scope is not a change order. It is the reason for one. The day the answer lands, we draft the change order request. It cites the RFI number and carries the cost and the days. It goes out inside the notice period in your contract, for your signature. Under an unmodified A201 that period is 21 days from the event, and your contract may cut it shorter. Wait for the next pay app and the claim can be gone.

A review that runs past the period in 01 33 00 can make material late. That delay belongs to the reviewer only if the log shows it. Sent date, due date, each follow-up, the stamp date. The first follow-up goes out the day the period runs out. It names the material and the date the crew needs it. If days are lost, the delay notice is drafted with the log attached. Without the log, the delay is yours.

On the page, like everything else.

One-off

$500

per submittal register, then $75 per RFI or submittal

Included in

  • Full Office$4,500/mo
  • EnterpriseLet's talk

Asked on the first call.

Who answers the RFI?

The architect or engineer of record. We draft the question and a proposed answer, so the reviewer can confirm it or correct it. The answer is theirs, and it goes in the log the day it lands.

We run Procore. Do you work in it?

Yes. We draft and log RFIs and submittals in your Procore or Buildertrend project, under your account. With neither, we keep a shared spreadsheet with the same columns.

The architect has sat on a submittal for three weeks. What happens?

We send a written follow-up the day the review period in 01 33 00 runs out. It names the material waiting and the date the crew needs it. If days are lost, the delay notice is drafted for your signature.

A shop drawing came back Revise and Resubmit. Is the delay on us?

The comments go to the sub the same day, with the resubmittal date from 01 33 00. The register logs it as revision 1 with a new need-by date. If that date crosses the look-ahead, the daily note says so.

Hand this one over.

Tell us about the job. Shahzeb calls within 12 hours. You get the first finished document in 2–7 days.

Prefer the phone? Call (718) 213-0230, Mon–Fri, 7:00 am – 5:00 pm ET.

We call, we do not spam.

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